Managed Services (MS)
Managed Services or Operation and Maintenance (O&M) Services encompass the seamless day-to-day operation, upkeep, and enhancement of network equipment to ensure performance levels consistently meet the agreed SLAs (Service Level Agreements) and KPIs (Key Performance Indicators).
We partner with OEMs and telecom operators to manage their cell sites and NOC (Network Operations Center) infrastructure, leveraging a team of highly skilled technical professionals. Our experts ensure an impressive 99.5% network uptime, enabling operators to entrust us with the management of entire geographies while maintaining strict adherence to SLAs and KPIs.
At Steelman, our comprehensive O&M services include:
- Software and hardware upgrades
- NOC management
- Preventive and corrective maintenance
- Routine breakdown repairs for all active and passive components installed at cell sites
As one of the leading O&M service providers for large, mission-critical facilities, we understand the significance of these hubs where the entire network is monitored. Our experienced team guarantees 100% uptime assurance with round-the-clock support, operating 24/7/365 to keep your network running flawlessly.
With our highly trained workforce, we provide unparalleled service reliability, enabling operators to focus on growth while we handle their network operations with precision and care.
